Contact Us: (248) 601-2400

Frequently Asked Questions

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ADA Accessibility, Seating and Parking

USPBL fans who require ADA seating may call the Fifth Third Bank Box Office at 248- 759-5278 for information on seating availability. The USPBL strives to provide an accessible environment for all their Guests at Jimmy John’s Field. Wheelchair accessible and designated seats are available at various price points and locations and include Premium seat locations. If you need a scooter or wheelchair for the game, please contact the Fifth Third Bank Box Office for availability.

USPBL fans who require ADA / Handicap Parking can find parking either by checking at Parking Lot B, where there are a limited number of Handicap Parking spaces available, or by parking in the Handicap Parking area in Parking Lot A and taking the Jimmy John’s Field Shuttle to the main front gates of the ballpark. We also allow Handicap Dropoff at the corner of Auburn Road and Moscone Drive in front of the main front gates to the ballpark. To see a map of the Jimmy John’s Field Parking Lots please click here.

Address

Jimmy John’s Field
7171 Auburn Road, Utica, MI 48317

United Shore Professional Baseball League Front Office
400 Water Street, Suite 250 Rochester, MI 48307

Advertising

For rates and information regarding signage, print, in-ballpark advertising, and promotional opportunities, please contact the USPBL Front Office at (248) 601-2400 ext. 6 or email to sponsorship@uspbl.com.

Alcoholic Beverages

Fans may not bring alcoholic beverages into or out of the ballpark. All Guests purchasing alcohol at USPBL games must show proof of legal drinking age. Guests are limited to the purchase of 2 alcoholic beverages in a single transaction. Alcohol sales at the concession stands end at the end of the 7 th inning.The USPBL and Jimmy John’s Field reserve the right to deny the sale of alcoholic beverages to any Guest.

Animals & Pets

Seeing-eye dogs and/or assistance dogs are allowed into Jimmy John’s Field. No other animals are permitted with the exception of designated pet events.

JJ, The Field General

JJ, The Field General, is the USPBL’s very own bat dog. JJ made his debut at Jimmy John’s Field in 2018, and he will be performing at most every game during the 2024 season. JJ is a 7-year-old red Golden Retriever.

Baby/Toddler Tickets

Children 3 years of age and under (“lap children”) are free and do not need a ticket to enter the ballpark as long as they can sit on a parent’s lap. However, a ticket must be purchased if this child will be occupying a seat.

Bands

Live bands that are scheduled to play at Jimmy John’s Field will be playing from the Michigan Schools and Government Credit Union Sound Stage located beyond the right centerfield wall. For single games, bands will begin playing when gates open for the game and will play a 30-to-35-minute set before the start of the game, as well as between innings and a few songs immediately following the end of the game. For doubleheaders, bands will play when gates open for the game and will play a 30-to-35 minute set before the start of the game, between innings of the first game, and between games.

Banners/Signs

Banners containing advertising are strictly prohibited within the ballpark without prior consent from USPBL management. Fans can display a sign only if it is in good taste and does not pose as an inconvenience to other fans. Nothing may be hung over the field side railing where it may interfere with the game.

Baseball

The United Shore Professional Baseball League is playing its ninth season in 2024. The USPBL has had 52 players signed to contracts by Major League organizations since the league started in 2016, and 5 former USPBL players have made it all the way on to a Major League roster – Randy Dobnak (Minnesota Twins), Jared Koenig (Oakland A’s), Logan Gillaspie (Baltimore Orioles), Joey Wiemer (Milwaukee Brewers), and Randy Wynne (Cincinnati Reds).

Baseball Tryouts

The USPBL has tryouts twice per year. The first tryout takes place in the spring during our Open Tryouts. The second tryout takes place in June during our Senior Showcase. For more information on the tryouts, please click here.

Birthday Parties

Birthday party packages include a minimum 10 tickets, ballpark food options, special appearance by a mascot, as well as the Birthday Boy/Girl’s name on the video board. For more information, call 248-601-2400 ext. 4 or email groups@uspbl.com.

In addition to regular birthday party packages, we also offer a premium birthday experience with our VIP Birthday Suites, which includes 16 suite tickets, 3 VIP parking passes, 16 hot dogs, 16 bags of chips, popcorn, 10 soft drinks, 10 waters, a first pitch opportunity, a birthday t-shirt, balloons, birthday cards from the team mascots and our bat dog, JJ The Field General, visits from the mascots and JJ, and a group photo in the suite.  For more information on the VIP Birthday Suite experience, please call 248-601-2400 ext. 3 or email suites@uspbl.com.

Blankets

Blankets are permitted at Jimmy John’s Field. Please note that chairs are not permitted to be brought into the ballpark.

Box Office

Fifth Third Bank Box Office location:
Jimmy John’s Field
7171 Auburn Road
Utica, MI 48317

Box Office email: boxoffice@uspbl.com.
Box Office phone number: 248-759-5278.

Fifth Third Bank Box Office Hours:
Monday – Friday, 10 a.m. to 5 p.m.

Children’s Tickets

Children 3 years of age and under (“lap children”) are free and do not need a ticket to enter the ballpark as long as they can sit on a parent’s lap. However, a ticket must be purchased if this child will be occupying a seat.

Concession Areas

Concession stands are located along the ground level and upper-level concourses throughout the ballpark. For a map with all concession stand locations and food and beverage options at the ballpark, click here.

Craft Beer Garden

The ballpark’s Craft Beer Garden is located on the third base side ground level concourse. The Craft Beer Garden features craft beer and hard cider from Austin Brother’s Brewing, Bell’s Brewing, Blake’s Hard Cider, B.Nektar Meadery, Brew Detroit, Prairie Artisan Ales, Transient Brewing, and Untitled Art.

Diamond Tables at Jimmy John’s Field

There are 24 premium seating Diamond Tables at Jimmy John’s Field. There are 18 On Field Diamond Tables located right at field level along the first and third base lines under the grandstand seating bowl, and there at 6 Park View Diamond Tables located at the top of the grandstand seating bowl on the first base side of Homeplate. Each Diamond Table comes with a half-moon table, 4 attached swivel seats, 1 Lot B VIP Parking Pass, in-seat services, and inclusive ballpark fare for each game. For more information on reserving a Diamond Table, please call 248-601-2400 ext. 3 or email suites@uspbl.com.

Directions to Jimmy John’s Field

Jimmy John’s Field is located at 7171 Auburn Road, Utica, Michigan 48317. For more information on how to make your trip to Jimmy John’s Field quick and easy, check out our directions page by clicking here.

Doubleheaders

All scheduled doubleheaders at Jimmy John’s Field during the 2024 USPBL season will be comprised of two 6-inning games with an approximate break between games of 30 minutes. If you purchased tickets to Game 1 of a scheduled doubleheader, your tickets are also valid for Game 2. For all 2024 scheduled doubleheaders, the gates to the ballpark will open at 4:30 pm, and Game 1 will begin at 5:30 pm.

Elevator

Jimmy John’s Field is equipped with one elevator for public use, located inside the ballpark’s Main Entrance at the corner of Auburn Road and Moscone Drive. The elevator provides access to the upper-level concourse (level 2) and Founder’s Suites (level 3). The elevator is designed for use by people who are accessing the ADA seating on the upper-level concourse, people who have trouble walking up the stairs to the upper-level concourse, Park View Diamond Table ticket holders, and Founder’s Suite ticket holders.

Employment Opportunities

Click Here for information on employment opportunities available with the USPBL at Jimmy John’s Field. Applications and inquiries can be emailed to employment@uspbl.com.

Exchanges

There are no refunds or exchanges once a ticket has been purchased with the exception of the season ticket holder ticket exchange program, or in the event of an official rain-out as determined by the USPBL, in which case tickets can be exchanged for any other game subject to availability.

Extra Innings “Sudden Death” Rule: If the game is tied after the completion of 9 innings or after completion of an inning once the game has reached
the 2.5-hour time limit, then the teams will play another half inning in a “Sudden Death” format with three outs. Before the start of the inning, the managers of both teams will join the home plate umpire at home plate for a coin toss. The manager of the home team will choose heads or tails, and the umpire will toss the coin. The manager of the team that wins the coin toss will decide whether to play offense or defense. The offensive team will begin with a runner on first base (the batter that made the last out in the previous inning), and the offensive team will continue hitting with whoever was scheduled to hit next in the lineup. If the offensive team scores, the offensive team wins. If the offensive team doesn’t score, the defensive team wins.

Extra Innings Rule

If the game is tied after the completion of 9 innings or after completion of an inning once the game has reached the 2.5-hour time limit, then the game will go to extra innings as follows:

The teams will play another half inning in a “Sudden Victory” format with three outs. Before the start of the inning, the manager of both teams will join the home plate umpire at home plate for a coin toss. The manager of the home team will choose heads or tails, and the umpire will toss the coin. The manager of the team that wins the coin toss will decide whether to play offense or defense. The offensive team will begin with a runner on first base (the batter that made the last out in the previous inning), and the offensive team will continue hitting with whoever was scheduled to hit next in the lineup. If the offensive team scores, the offensive team wins. If the offensive team doesn’t score, the defensive team wins.

Fan Behavior

Persons using obscene or abusive language, or who are engaging in any anti-social conduct offensive to those around them will be asked by USPBL personnel to cease this misconduct or be subject to ejection from Jimmy John’s Field. This includes persons wearing obscene, abusive, or non-family friendly attire.

Fan Interference

Fans are not allowed to interfere with a ball in play or to trespass onto the playing field. Interference and trespassing are strictly prohibited by USPBL policy. Persons who violate this ordinance are subject to ejection and/or arrest and prosecution.

First Aid

Basic first aid, staffed by trained personnel, is located at the DFCU Financial Guest Services Desk near the ballpark’s main entrance. In the event of an emergency, please contact a USPBL staff member or security personnel immediately and make your way to the Guest Services Desk.

Food and Beverage

Subject to limited exceptions, fans are not allowed to bring any outside food or beverages into Jimmy John’s Field for USPBL games or other public events. Exceptions include:

  • Birthday cakes, which may be brought into the ballpark by guests who have booked a suite or a group outing for a birthday party celebration.
  • Baby food and formula / bottles are allowed to be brought into the ballpark.
  • On extremely hot days, USPBL management may provide instructions to staff to allow guests who show up with water bottles to bring them into the ballpark.
  • Also, if a guest indicates they need to bring outside food into the ballpark due to health or medical reasons, they should report to the Fifth Third Bank Box Office and USPBL management will review and approve admission with the food items if necessary.

Foul Balls

Fans may keep foul balls. However, fans must not enter the playing field to retrieve balls or otherwise interfere with balls in play. Stay alert for foul balls, bats or broken bat fragments which could land in the seating area. All fans attending baseball games at Jimmy John’s Field assume the risk of being hit by a baseball or broken bat, and the USPBL and Jimmy John’s Field are not liable for any injuries or damages arising from fans being hit with baseballs or bats at a game.

Front Office

The USPBL headquarters office is located at 400 Water Street, Suite 250, Rochester, MI 48307. The office will be closed during games. For any questions, fans should call 248-601-2400 ext. 1 to each the Box Office, email to info@uspbl.com, or visit our website at www.uspbl.com.

Game Duration

USPBL 2.5 Rule
The United Shore Professional Baseball League has implemented a 2 hour and 30-minute time limit to its games. The USPBL is the first professional baseball organization to place time limits on games to help speed pace of play. Under the USPBL’s 2.5 rule, no new inning will begin after 2 hours and 30 minutes, and the team leading at the end of the inning after the time limit has been reached will be declared the winner.

In the event of a tied game at the time the 2.5-hour time limit has been reached, the USPBL will utilize its Extra Innings “Sudden Death” Rule as set forth in this FAQ document.

Game Stats

Please click here for game stats and box scores.

Gates Open

The gates to Jimmy John’s Field open approximately one hour prior to the scheduled game time. For regular night games, the gates open at 6:00 pm, and the game starts at 7:05 pm. For scheduled doubleheaders, the gates open at 4:30 pm, and Game 1 starts at 5:30 pm. For day games, the gates open at 12:00 pm, and the game starts at 1:05 pm. Guests are encouraged to arrive early to enjoy pre-game events and festivities. Jimmy John’s Field amenities are available once the gates open.

Gift Certificates and Vouchers

Ticket Gift Certificates are available in any amount and may be obtained by visiting our Shop at www.uspbl.com, by calling 248-601-2400 ext. 1. Ticket Gift certificates  can be redeemed for ticket purchases only, based on availability.

We also have Jimmy John’s Field Vouchers that can be purchased and redeemed for tickets, merchandise, and food and beverage. Vouchers can be obtained by visiting our Shop at www.uspbl.com, by calling 248-601-2400 ext. 1.

Giveaway Items

Promotional items or “give-aways” are available on select game dates to fans with a valid, paid ticket on a first-come, first-served basis. There is a limit of one item per guest.

Group Outing Tickets

Group ticket packages start at just 10 tickets! For more information, please visit www.uspbl.com, or call the Group Sales Department at 248-601-2400 ext. 4 or email to groups@uspbl.com.

Guest Services

The DFCU Financial Guest Services Desk is located near the main entrance to the ballpark, and it provides lost and found, first aid, directions, and questions and answers about Jimmy John’s Field and the USPBL. Guest Services also sells balls for Lawnch-A-Ball.

Individual Game Tickets

Individual game tickets may be purchased online at www.uspbl.com, by visiting the Fifth Third Bank Box Office in person, or by calling the Fifth Third Bank Box Office at 248-759-5278.

Internships

The USPBL has internships in a variety of departments, from operations, to sales, to marketing. Spaces are available for the upcoming year. For more information, please click here to learn more about our internship program, or e-mail internships@uspbl.com. Please include a resume and cover letter.

Lawn Seating/Grass Berm Seating

Blankets only on the lawn. No lawn or beach chairs are permitted to be brought into the ballpark.

Level of Play/Affiliation

The United Shore Professional Baseball League is an independent professional developmental baseball league for Major League Baseball featuring four teams that will be playing in the 2024 season. USPBL players are comprised of recently graduated college baseball players from top-level programs around the country. The quality of the players is extremely high, and the league is scouted regularly by major league teams, with 52 players having been signed by Major League organizations since 2016, and 5 former USPBL players having made it all the way on to a Major League roster.

Lost and Found

During games, lost items/articles may be turned in and may be claimed at the DFCU Financial Guest Services Desk. After games, those lost items will be held at the Box Office at the ballpark. To inquire about lost items after a game has ended, please contact the Box Office at (248) 759-5278 or email to boxoffice@uspbl.com.

Lost Children/Companions

Safety at Jimmy John’s Field is a top priority for the USPBL. We suggest that a parent or guardian place the ticket stub in their child’s pocket in order to assist staff in locating and reuniting parties. USPBL security staff, ushers, ticket takers, and management will help in locating a lost child or companion. All concerns should be directed to the DFCU Financial Guest Services Desk.

Lost/Stolen Tickets

Please remember that game tickets are like money and should be secured at all times. Lost or stolen tickets can only be reprinted for the account holder, with a valid photo ID. Tickets that can be verified as lost, stolen, or not received may be reprinted and must be held for pickup on game day. No reprinted tickets will be mailed. All reprinted tickets are issued at the sole discretion of the USPBL. For more information, please contact the USPBL Box Office at 248-759-5278 or email to boxoffice@uspbl.com.

Mascots

We have four mascots at Jimmy John’s Field – Lancelot is the mascot for the Utica Unicorns, Ribbi is the mascot for the Eastside Diamond Hoppers, Buzz is the mascot for the Birmingham Bloomfield Beavers, and Woolly Maze is the mascot for the Westside Woolly Mammoths. The mascots can be seen throughout  games and will make special appearances at pre-game picnics and birthday parties.

Masks

Masks are not required to be worn at Jimmy John’s Field at this time.

Merchandise

There are two main areas to shop for merchandise at Jimmy John’s Field – there is the main Merchandise Container Store located in the Metro Detroit Chevy Dealers Right Field Family Patio near the Belfor gate, and there is the merchandise trailer located along the third base ground level concourse, both of which are open during games. Merchandise also can be purchased through our online Shop at www.uspbl.com.

Official Game

A game is considered official after four and a half innings of play if the home team is winning at the time of a weather delay, or five full innings if the home team is losing at the time of the weather delay.

Parking

Suite, Diamond Table and Front Row Club Ticket holders will receive VIP parking passes for Parking Lot B. Season ticket holders with plans of at least 25 games will receive a Reserved Parking Pass for Parking Lot A, and all other guests can park in Parking Lot A on a first come basis. We do not charge for parking.

There are a limited number of Handicap Parking spaces located on Moscone Drive near the main front gates to the ballpark that are used on a first availability basis. Once those spaces are filled, we allow handicap drop off in front of the main gates to the ballpark at the corner of Auburn Road and Moscone Drive. There also is handicap parking in Parking Lot A, and we operate a shuttle to and from Parking Lot A.

For a map of our parking lots, please click here.

Photography

Fans are welcome to bring cameras into Jimmy John’s Field and may take pictures from their seats during the game. Any resale of the photography for any commercial purpose is strictly prohibited. The team name, logos, and player likenesses are all copyrighted material. Tripods are not permitted in the ballpark without a press credential.

Pitch Clock

In an effort to create a quicker pace of play, a 30-second timer between batters is used by the USPBL. Between pitches, a 15-second timer is used with the bases empty and a 20-second timer with runners on base.

The rule stipulates the following:

  •  The pitcher must begin his motion to deliver the pitch before the expiration of the pitch timer. Pitchers who violate the timer are charged with an automatic ball. Batters who violate the timer are charged with an automatic strike.
  •  Batters must be in the box and alert to the pitcher by the 8-second mark or else be charged with an automatic strike.
  • With runners on base, the timer resets if the pitcher attempts a pickoff or steps off the rubber.
  • Pitchers are limited to two disengagements (pickoff attempts or step-offs) per plate appearance. However, this limit is reset if a runner or runners advance during the plate appearance.
  • If a third pickoff attempt is made, the runner automatically advances one base if the pickoff attempt is not successful.
  • Mound visits, injury timeouts and offensive team timeouts do not count as a disengagement.
  • If a team has used up all five of its allotted mound visits prior to the ninth inning, that team will receive an additional mound visit in the ninth inning. This effectively serves as an additional disengagement.
  • Umpires may provide extra time if warranted by special circumstances. (So if, as an example, a catcher were to be thrown out on the bases to end the previous half-inning and needed additional time to put on his catching gear, the umpire could allow it.)

Rain Out Procedure

If the game is OFFICIALLY cancelled, postponed, or suspended, which means the game never started or we failed to complete an official game, fans should keep their ticket stubs with that game’s date. In most instances, a game that is cancelled, postponed, or suspended due to weather will be made up as part of a double header.

Fans are NOT REQUIRED to use their tickets for the make-up game. Rainout tickets may be used for a similar ticket location to a scheduled make-up or restart of a suspended game or may be exchanged for any remaining regular season USPBL game during the 2024 season at Jimmy John’s Field, based on availability. All tickets are based upon availability, and are valid for an equal, or lesser value, ticket. No full or partial refunds will be given for a difference in ticket price. Fans should redeem their tickets early once they know what game they would like to attend in order to avoid that game being sold out.

In order for a ticket exchange to take place, if the tickets are electronic tickets, please call the Box Office at (248) 759-5278 to make the exchange or email to boxoffice@uspbl.com. If the tickets are paper tickets, they must be presented in person to the ticket Box Office at the time the transaction is taking place, or the tickets can be mailed in for an exchange. If a guest mails in tickets, they must include their contact information and top three game choices as well as seating preference. They will be contacted by a USPBL representative when the tickets are received.

Tickets can be mailed to:
United Shore Professional Baseball League
Attn: Box Office
400 Water Street, Suite 250
Rochester, MI 48307

Restricted Items

In the interest of safety, the following items may not be brought into Jimmy John’s Field:

  • Alcohol
  • Bottles, cans, or any liquid containers of any kind
  • Backpacks (drawstring bags and baby diaper bags are allowed)
  • Chairs (lawn chairs, beach chairs and other portable chairs with the exception of wheelchairs)
  • Glass, cans, aluminum bottles or thermoses
  • Laser pens
  • Mono/tripods or other professional camera equipment
  • Video cameras or other equipment designed for the sole purpose of video and/or audio recording
  • Drones
  • Firearms, knives, or weapons of any kind
  • Illegal drugs or substances
  • Baseball bats of any size
  • Air horns or other distracting noisemakers
  • Projectiles (e.g., Frisbees or beach balls)
  • Aerosol cans (e.g., mace, pepper spray, hairspray, or sunscreen)
  • Fireworks
  • Visible obscene, indecent, or inappropriate clothing

Schedule

Please see our 2024 USPBL public game schedule by clicking here. Please see our 2024 promotional schedule by clicking here.

Season Tickets & Mini-Plans

Season ticket and mini-plan information may be obtained  online at www.uspbl.com, or by calling our Ticket Sales Department at 248-601-2400 ext. 2 or by emailing tickets@uspbl.com.

Security

Safety is a top priority for the USPBL. Security measures have been put in place to ensure the safety of all guests. Security personnel will be present at Jimmy John’s Field during and after all games. If security personnel are needed at any time during the game, please contact a USPBL management representative or DFCU Guest Services. The ballpark also is equipped with surveillance cameras and alarm systems.

Smoking Policy

Jimmy John’s Field is a smoke free workplace and venue, which includes vaping. Guests wishing to smoke may do so only in the ballpark’s designated smoking area. The designated smoking area will open during each game. No smoking or vaping is allowed in the stands or around the concourse.

Speed Pitch Machine

The USPBL Speed Pitch is located in the Kids Zone near the Wiffle Ball Field and Playground. The cost is $1 for 2 throws.

Stadium Re-Entry

Guests are not permitted to leave Jimmy John’s Field and return on the same ticket. Re-entry will be permitted only in the case of an emergency. In the event of an emergency, please see USPBL management prior to exiting the ballpark.

Strollers

We allow strollers in the ballpark, but there is no room in the grandstands for strollers. Guests can store strollers at DFCU Guest Services or at the top of the grandstand seating bowl on the upper-level concourse.

Suites

Jimmy John’s Field offers a premium suite experience for high-level corporate entertaining. Our 26 suites include 7 spacious Founder’s Level Suites on the ballpark’s third level behind home plate, 5 Dugout Suites located on the ground level directly behind home plate, 2 Manager’s Suites located at field level next to the actual team dugouts, and 12 Innovative Private Patio Cabana Suites located on top of the home and away dugouts. For more information on reserving a Suite, please call 248-601-2400 ext. 3 or email suites@uspbl.com.

Tailgating

Tailgating is prohibited in surrounding parking lots operated by Jimmy John’s Field before, during or after events.

Umbrellas

Umbrellas are permitted in Jimmy John’s Field; however, an umbrella may only be used if, when opened, it provides protection only to the Guest holding it and does not interfere with other Guests’ enjoyment of the game or compromise other Guests’ ability to view the game. Large and/or golf umbrellas are not permitted in the ballpark. Guests may be asked to close their umbrella if it is obstructing the view of other Guests.

Unused Ticket Exchange

The USPBL Ticket Exchange program is for season ticket and mini plans only (25+ games). If for any reason a mini plan holder is unable to attend a game in their package, they have the option to redeem these unused tickets for a future USPBL game within the same season. These tickets can be exchanged at the Fifth Third Bank Box Office, with your USPBL sales representative, or by calling 248-759-5278. Tickets must be exchanged 48 hours prior to the originally scheduled game. Tickets are based on availability so please redeem unused tickets early.

USPBL Dance Crew

The USPBL Dance Crew is part of the entertainment experience at Jimmy John’s Field. The USPBL Dance Crew will be performing at every game this season at the ballpark!

USPBL Network Game Broadcast

All USPBL games on the public game schedule are live streamed on our USPBL Network broadcast of each game on our YouTube Channel (United Shore Professional Baseball League) and our Facebook page.

Weather

The USPBL has every intention of playing each game, even when the weather forecast may be calling for rain. Jimmy John’s Field’s playing surface includes state-of-the-art drainage in the outfield and an oversized tarp to cover the infield dirt. This combination allows the USPBL a great chance to play ball regardless of the amount of rain that might fall prior to a game. The Jimmy John’s Field grounds crew will be hard at work to maintain and prepare the field for each and every game. A decision to play, suspend, cancel, or postpone will NOT be made prior to the scheduled start time of any game, and a game’s start time will more likely be delayed before an official decision is made. This is done to allow for additional time to evaluate the weather forecast for the Utica area.

There is NO SET TIME for the cancellation or postponement of a game due to weather. Each weather situation is different and includes unique variables and circumstances. Anytime weather is an issue, we weigh factors that include the amount of rain the field has already absorbed and future forecasts, including likelihood of future rain, possible rain duration, and the severity of additional weather. The decision to cancel or postpone a game due to weather is made with these, and many other, factors in mind. The most important factor we consider is the safety of our fans and the players. When weather is an issue, we make decisions that are in the best interest of the majority of those with tickets. We understand that each fan with a ticket to a game also has unique circumstances. Weather, good or not, is a factor to consider with an outdoor entertainment option, such as USPBL baseball.

Please keep in mind weather forecasts in our area (TV and radio) are intended to cover an area of well over 100 square miles. We utilize multiple sources, including a professional weather service and radar, to pinpoint the weather at our specific location in downtown Utica to receive forecasts specific to our location. It may very well be raining at your house but be sunny with blue skies at the ballpark.

IF THE GAME DOES GET CANCELLED OR POSTPONED, WHAT HAPPENS NEXT?

If the game is OFFICIALLY cancelled, postponed, or suspended, which means the game never started or we failed to complete an official game, please keep your ticket stubs with that game’s date. Rainout tickets may be used for a similar ticket location to a scheduled make-up or restart of a suspended game or may be exchanged for any remaining regular season USPBL game during this season at Jimmy John’s Field, based on availability. All tickets are based upon availability, and are valid for an equal, or lesser value, ticket. No full or partial refunds will be given for a difference in ticket price. Redeem your tickets early once you know what game you would like to attend in order to avoid that game being sold out.

In order for a ticket exchange to take place, if the tickets are electronic tickets, please call the Fifth Third Bank Box Office at 248-759-5278 to make the exchange or email to boxoffice@uspbl.com. If the tickets are paper tickets, they must be presented in person to the ticket Fifth Third Bank Box Office at the time the transaction is taking place, or the tickets can be mailed in for an exchange. If a guest mails in tickets, they must include their contact information and top three game choices as well as seating preference. They will be contacted by a USPBL representative when the tickets are received.

Tickets can be mailed to:
United Shore Professional Baseball League
Attn: Box Office
400 Water Street, Suite 250
Rochester, MI 48307

In most instances, a game cancelled, postponed, or suspended due to weather will be made up as part of a double header. You are NOT REQUIRED to use your tickets for the make-up game. We give you the opportunity to choose any remaining date that fits your schedule, based on ticket availability. If you choose not to attend the make-up game, your tickets from the cancelled, postponed, or suspended game need to be exchanged with our ticket box office for the new date. We cannot guarantee the same exact seat location for the new date.

If you have any questions, our Fifth Third Box Office email is boxoffice@uspbl.com and the Fifth Third Bank Box Office phone number is 248-759-5278. The Fifth Third Bank Box Office is located at Jimmy John’s Field, 7171 Auburn Road, Utica, MI 48317.

Website

Find USPBL at www.uspbl.com. Check out our site for the latest game information and to buy tickets and merchandise!

Wheelchair Access

USPBL fans who require wheelchair seating may call the Fifth Third Bank Box Office at 248-759-5278 for information on seating availability. The USPBL strives to provide an accessible environment for all guests at Jimmy John’s Field. Wheelchair accessible and designated seats are available at various price points and locations and include Premium seat locations.

Will Call Window

Tickets purchased or left by the USPBL may be picked up at the Main Entrance to Jimmy John’s Field, located at the corner of Auburn Road and Moscone Drive. Will Call is available through the Box Office one (1) hour prior to and during games on game days. Guests must have proper identification to pick up tickets.