Contact Us: (248) 601-2400

Frequently Asked Questions

Weather

The USPBL has every intention of playing each game, even when the weather forecast may be calling for rain. Jimmy John’s Field’s playing surface includes state-of-the-art drainage in the outfield and an oversized tarp to cover the infield dirt. This combination allows the USPBL a great chance to play ball regardless of the amount of rain that might fall prior to a game. The Jimmy John’s Field grounds crew will be hard at work to maintain and prepare the field for each and every game. A decision to play, suspend, cancel, or postpone will NOT be made prior to the scheduled start time of any game, and a game’s start time will more likely be delayed before an official decision is made. This is done to allow for additional time to evaluate the weather forecast for the Utica area.

There is NO SET TIME for the cancellation or postponement of a game due to weather. Each weather situation is different and includes unique variables and circumstances. Anytime weather is an issue, we weigh factors that include the amount of rain the field has already absorbed and future forecasts, including likelihood of future rain, possible rain duration, and the severity of additional weather. The decision to cancel or postpone a game due to weather is made with these, and many other, factors in mind. The most important factor we consider is the safety of our fans and the players. When weather is an issue, we make decisions that are in the best interest of the majority of those with tickets. We understand that each fan with a ticket to a game also has unique circumstances. Weather, good or not, is a factor to consider with an outdoor entertainment option, such as USPBL baseball.

Please keep in mind weather forecasts in our area (TV and radio) are intended to cover an area of well over 100 square miles. We utilize multiple sources, including a professional weather service and radar, to pinpoint the weather at our specific location in downtown Utica to receive forecasts specific to our location. It may very well be raining at your house but be sunny with blue skies at the ballpark.

IF THE GAME DOES GET CANCELLED OR POSTPONED, WHAT HAPPENS NEXT?

If the game is OFFICIALLY cancelled, postponed, or suspended, which means the game never started or we failed to complete an official game, please keep your ticket stubs with that game’s date. Rainout tickets may be used for a similar ticket location to a scheduled make-up or restart of a suspended game or may be exchanged for any remaining regular season USPBL game during this season at Jimmy John’s Field, based on availability. All tickets are based upon availability, and are valid for an equal, or lesser value, ticket. No full or partial refunds will be given for a difference in ticket price. Redeem your tickets early once you know what game you would like to attend in order to avoid that game being sold out.

In order for a ticket exchange to take place, if the tickets are electronic tickets, please call the Fifth Third Bank Box Office at 248-759-5278 to make the exchange or email to boxoffice@uspbl.com. If the tickets are paper tickets, they must be presented in person to the ticket Fifth Third Bank Box Office at the time the transaction is taking place, or the tickets can be mailed in for an exchange. If a guest mails in tickets, they must include their contact information and top three game choices as well as seating preference. They will be contacted by a USPBL representative when the tickets are received.

Tickets can be mailed to:
United Shore Professional Baseball League
Attn: Box Office
400 Water Street, Suite 250
Rochester, MI 48307

In most instances, a game cancelled, postponed, or suspended due to weather will be made up as part of a double header. You are NOT REQUIRED to use your tickets for the make-up game. We give you the opportunity to choose any remaining date that fits your schedule, based on ticket availability. If you choose not to attend the make-up game, your tickets from the cancelled, postponed, or suspended game need to be exchanged with our ticket box office for the new date. We cannot guarantee the same exact seat location for the new date.

If you have any questions, our Fifth Third Box Office email is boxoffice@uspbl.com and the Fifth Third Bank Box Office phone number is 248-759-5278. The Fifth Third Bank Box Office is located at Jimmy John’s Field, 7171 Auburn Road, Utica, MI 48317.