Contact Us: (248) 601-2400

Frequently Asked Questions

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Accessibility

USPBL fans who require wheelchair seating may call the Box Office at (248) 759-5278 for information on seating availability. The USPBL strives to provide an accessible environment for all their Guest at Jimmy John’s Field. Wheelchair accessible and designated seats are available at various price points and locations and include Premium seat locations. If you are in need of a scooter or wheelchair for the game (provided by Binson’s Medical Equipment and Supplies), please contact Guest Services at (248) 601-2400 for availability.

ADA Seating

USPBL fans who requite ADA seating may call the Box Office at (248) 759-5278 for information on seating availability. The USPBL strives to provide an accessible environment for all guests at Jimmy John’s Field. ADA and wheelchair accessible and designated seats are available at various price points and locations and include Premium seat locations.

Address

Jimmy John’s Field
7171 Auburn Road, Utica, MI 48317

United Shore Professional Baseball League Front Office
400 Water Street, Suite 250 Rochester, MI 48307

Advertising

For rates and information regarding signage, print, in-ballpark advertising and promotional opportunities, please contact the USPBL Front Office at (248) 601-2400.

Alcoholic Beverages

Fans may not bring alcoholic beverages into or out of the ballpark. Guests purchasing alcohol at USPBL games must show proof of legal drinking age. The USPBL and Jimmy John’s Field reserve the right to deny the sale of alcoholic beverages.

Animals & Pets

Seeing-eye dogs and/or assistance dogs are allowed into Jimmy John’s Field. No other animals are permitted with the exception of designated pet events.

Baby/Toddler Tickets

Children 3 years of age and under (“lap children”) do not need a ticket to enter the ballpark. However, a ticket must be purchased if this child will be occupying a seat.

Bands

Live bands that are scheduled t play at Jimmy John’s Field will be playing from the sound stage located beyond the right centerfield wall. Bands will begin playing when gates open for the game and will play a 30 to 35 minute set before the start of the game, as well as between innings and a few songs immediately following the end of the game.

Banners/Signs

Banners containing advertising are strictly prohibited within the ballpark without prior consent from USPBL management. Fans can display a sign only if it is in good taste and does not pose as an inconvenience to other fans. Nothing may be hung over the field side railing where it may interfere with the game.

Baseball

The United Shore Professional Baseball League is embracing on its fourth season. The USPBL has had 27 players from signed contracts by Major League organizations since 2016.

Baseball Tryouts

United Shore Professional Baseball League Open Tryout

For information on the tryouts, please click here

Birthday Parties

Birthday party packages include a minimum 10 tickets, ballpark food options, special appearance by a mascot, as well as the Birthday Boy/Girl’s name on the video board. For more information, call 248-601-2400 ext. 4 or email groups@uspbl.com.

Blankets

Blankets are permitted at Jimmy John’s Field.

Box Office

The Box Office is located at Jimmy John’s Field, 7171 Auburn Road, Utica, MI 48317.

The Box Office email is boxoffice@uspbl.com and the Box Office phone number is (248) 759-5278.

The Jimmy John’s Field Box Office will be open the following hours during the 2019 season:

Monday – Wednesday non-game days – 10:00 am – 5:30 pm

Wednesday – Saturday game days – 10:00 am – 10:00 pm

Sunday – 10:00 am – until the end of the game

Children’s Tickets

Children ages 3 and under are free as long as they can sit on a parent’s lap and do not need their own seat.

Concession Areas

Concession stands are located along the ground level and upper level concourses throughout the ballpark. There is a map with all concession stand locations and food options in the Official Game Program.

Craft Beer Garden

The ballpark’s new Craft Beer Garden is located on the third base side ground level concourse.

Directions to Jimmy John’s Field

Jimmy John’s Field is located at 7171 Auburn Road in Utica, Michigan. For more information on how to make your trip to Jimmy John’s Field quick and easy, check out our directions page by clicking here.

Elevator

Jimmy John’s Field is equipped with one elevator for public use, located inside the ballpark’s Main Entrance located at the corner of Auburn Road and Moscone Drive. The elevator provides access to the upper level concourse (level 2) and Founder’s Suites (level 3). The elevator is designed for use by people who are accessing the ADA seating on the upper level concourse, people who have trouble walking up the stairs to the upper level concourse, Park View Diamond Table ticket holders, Founder’s  Suite ticket holders, USPBL staff members and concessions staff.

Exchanges

There are absolutely NO refunds or exchanges once a ticket has been purchased with the exception of the season ticket holder ticket exchange program and in the event of an official rain-out as determined by the USPBL.

Fan Behavior

Persons using obscene or abusive language, or engaging in any anti-social conduct offensive to those around them will be asked by USPBL personnel to cease this misconduct or be subject to ejection from Jimmy John’s Field. This includes persons wearing obscene or abusive attire.

Fan Interference

Fans are not allowed to interfere with a ball in play or trespass onto the playing field. Interference and trespassing are strictly prohibited by USPBL policy. Persons who violate this ordinance are subject to ejection and/or arrest and prosecution.

First Aid

Basic first aid, staffed by trained personnel, is located at the Guest Services kiosk near the ballpark’s main entrance.  In the event of an emergency, please contact a USPBL staff member or security personnel immediately and make your way to the Guest Services kiosk.

Food and Beverage

Subject to limited exceptions, fans are not allowed to bring any outside food or beverages into Jimmy John’s Field for USPBL or public events. Exceptions include:

  • Birthday cakes, which may be brought in to the ballpark by guests who have booked a suite or a group outing for a birthday party celebration.
  • Baby food and formula / bottles are allowed to be brought in to the ballpark.
  • On extremely hot days, USPBL management may provide instructions to staff to allow guests who show up with water bottles to bring them in to the ballpark.
  • Also, if a guest indicated they need to bring outside food into the ballpark due to health or medical reasons, they should report to the Box Office and USPBL management will review and approve admission with the food items if necessary.

Foul Balls

Fans may keep foul balls. However, fans must not enter the playing field to retrieve balls or otherwise interfere with balls in play. Stay alert for foul balls, bats or broken bat fragments which could land in the seating area.

Front Office

The USPBL main office is located at 400 Water Street, Suite 250 in Rochester, MI. The office will be closed during games. For any questions, fans should call (248) 601-2400, email to info@uspbl.com or visit our website at www.uspbl.com.

Game Duration

USPBL 2.5

On July 12, 2018, The United Shore Professional Baseball League implemented a 2 hour and 45 minute time limit. The USPBL is the first professional baseball organization to place time limits on games to help amplify pace of play. No inning will begin after 2 hours and 45 minutes, and the team leading at the end of the time limit will be declared the winner.

“We believe that a majority of our games will still be nine innings and that is our full intention,” said Owner, Founder and CEO Andy Appleby. “In an event that a game is running longer than usual, which some baseball games do, then our fans will have the expectation and confidence that we will have a conclusion in two-and-a-half hours.”

In the event of a tied game, the USPBL will continue to utilize the international tiebreaker rule by placing a runner on second base with no outs. The USPBL is also looking at developing a new tiebreaker/shootout rule in the near future.

“Attracting fans and ensuring they can enjoy entire games and post-activities like fireworks and running the bases means being mindful of their time, perhaps today more than ever,” said Appleby. “We have great respect for the game as well as what works best for our customers. We feel this accomplishes the optimal balance.”

 

Gates Open

The gates to Jimmy John’s Field open at 6:00 pm for night games (7:05 pm games) and at 12:00 pm for day games (1:05 pm games), with the exception of the following: the All-Star Game and Home Run Derby on July 6, 2019 starts at 5:30 pm and gates open at 4:30 pm, and on Sunday, September 1, 2019 our game starts at 6:05 pm and gates open at 5:00 pm. Guests are encouraged to arrive early to enjoy pre-game events and festivities. Jimmy John’s Field amenities are available once the gates open.

Giveaway Items

Promotional items or “give-aways” are available on select game dates to fans with a valid, paid ticket on a first-come, first-served basis. There is a limit of one item per guest.

Group Outings

Group ticket packages start at just 10 tickets! For more information, please visit www.uspbl.com, or call the Group Sales Department at (248) 601-2400 ext. 4 or email to groups@uspbl.com.

Guest Services

The Guest Services kiosk, located near the main entrance to the ballpark, provides lost and found, first aid, directions and questions & answers for Jimmy John’s Field and the USPBL. Guest Services also sells balls for Launch-A-Ball.

Ticket Gift Certificates

Ticket Gift Certificates are available in any amount, and may be obtained by calling (248) 601-2400. Gift cards can be redeemed for ticket purchases only, based on availability.

Internships

USPBL has internships in a variety of departments, from operations, to sales, to marketing. Spaces are available for the upcoming year. For more information, please e-mail internships@uspbl.com. Please include a resume and cover letter.

JJ, The Field General

JJ, The Field General, is the USPBL’s very own bat dog. JJ made his debut at Jimmy John’s Field in 2018, and he will be performing at most every game during the 2019 season.

Lawn Seating/Grass Berm Seating

Blankets only on the lawn. No lawn or beach chairs permitted.

Level of Play/Affiliation

The United Shore Professional Baseball League is a professional developmental league for Major League Baseball featuring four teams that will be playing in the 2019 season. USPBL players are comprised of recently graduated college baseball players from top-level programs around the country. The quality of the platers is very high, and the league is scouted regularly by major league teams, with 27 players having been signed by major league organizations since 2016.

Lost and Found

During games, items/articles turned in may be claimed at the Guest Services kiosk. After games, those items will be held non the Box Office at the ballpark. To inquire lost items after a game has ended, please contact the USPBL Front Office at (248) 601-2400 or email to info@uspbl.com.

Lost Children/Companions

Safety at Jimmy John’s Field is a top priority for the USPBL. We suggest that a parent or guardian place the ticket stub in their child’s pocket in order to assist staff in locating their parties. USPBL security staff, ushers and management will help in locating a lost child or companion. All concerns should be directed to the Guest Services kiosk.

Lost/Stolen Tickets

Please remember that game tickets are like money and should be secured at all times. Lost or stolen tickets can only be reprinted for the account holder, with a valid photo ID. Tickets that can be verified as lost, stolen or not received may be reprinted and must be held for pickup on game day. No reprinted tickets will be mailed. All reprinted tickets are issued at the sole discretion of the USPBL. For more information, please contact the USPBL Front Office at 248-601-2400.

Mascots

Lancelot, Ribbi, Buzz and Woolly can be seen throughout the games and will make special appearances at pre-game picnics and birthday parties. There also will be one mascot making an appearance each game at the Fairytale Entertainment text located next to the Merchandise Container Store in the right field patio beginning in the middle of the 7th inning. Mascots also are available for many community appearances. For more information, contact us at info@uspbl.com.

Merchandise

There are two main areas too shop for merchandise at Jimmy John’s Field – there is the main Merchandise Container Store located in the Metro Detroit Chevy Dealers Right Field Family Patio near the Belfor gate, and there is the merchandise trailer located along the third base ground level concourse, both of which are open during games. Merchandise also can be purchased through our online Shop at www.uspbl.com.

Official Game

A game is considered official after four and a half innings of play or five full innings if the home team is losing at the time of the delay.

Guest Parking

Suite, Diamond Table and Front Row Club Ticket holders will receive VIP parking passes for Parking Lot B.  Season ticket holders with plans of at least 25 games will receive a Reserved Parking Pass for the A-Line Staffing Parking Lot, and other guests can park in Parking Lot A on a first come basis.  We do not charge for parking.

There are a limited number of Handicap Parking spaces located on Moscone Drive in front of the main gates to the ballpark that are used on a first availability basis.  Once those spaces are filled, we allow handicap drop off in front of the main gates to the ballpark at the corner of Auburn Road and Moscone Drive. There also is handicap parking in Parking Lot A, and we operate a shuttle to and from Parking Lot A.

PARKING MAP

Photography

Fans are welcome to bring cameras into Jimmy John’s Field and may take pictures from their seats during the game. Any resale of the photography for any commercial purpose is strictly prohibited. The team name, logos and player likenesses are all copyrighted material. Tripods are not permitted in the ballpark without a press credential.

Rain Out Procedure

If the game is OFFICIALLY cancelled, postponed or suspended, which means the game never started or we failed to complete an official game, fans should keep their ticket stubs with that game’s date. In most instances, a game that is cancelled, postponed or suspended due to weather will be made up as part of a double header. Fans are NOT REQUIRED to use their tickets for the make-up game. Rainout tickets may be used for a similar ticket location to a scheduled make-up or restart of a suspended game or may be exchanged for any remaining regular season USPBL game during the 2019 season at Jimmy John’s Field, based on availability. All tickets are based upon availability, and are valid for an equal, or lesser value, ticket. No full or partial refunds will be given for a difference in ticket price. Fans should redeem their tickets early once they know what game they would like to attend to avoid that game being sold out.

In order for a ticket exchange to take place, the tickets must be presented in person to the ticket Box Office at the time the transaction is taking place, or the tickets can be mailed in for an exchange. If a guest mails in tickets, they must include their contact information and top three game choices as well as seating preference. They will be contacted by a USPBL representative when the tickets are received.

Tickets can be mailed to:
United Shore Professional Baseball League
Attn: Box Office
400 Water Street, Suite 250
Rochester, MI 48307

 

Restricted Items

In the interest of safety, the following items may not be brought into Jimmy John’s Field:

  • Alcohol
  • Bottles, cans or any liquid containers of any kind
  • Backpacks (drawstring bags are allowed)
  • Chairs (lawn chairs, beach chairs and other portable chairs with the exception of wheelchairs)
  • Glass, cans, aluminum bottles or thermoses
  • Laser pens
  • Mono/tripods or other professional camera equipment
  • Video cameras or other equipment designed for the sole purpose of video and/or audio recording
  • Drones
  • Firearms, knives or weapons of any kind
  • Illegal drugs or substances
  • Baseball bats of any size
  • Air horns or other distracting noisemakers
  • Projectiles (e.g., Frisbees or beach balls)
  • Aerosol cans (e.g., mace, pepper spray, hairspray or sunscreen)
  • Fireworks
  • Visible obscene, indecent or inappropriate clothing

Security

Safety is a top priority for the USPBL. Security measures have been put in place to ensure the safety of all guests. Security personnel will be present at Jimmy John’s Field during and after all games. If security personnel is needed at any time during the game, please contact a USPBL management representative or Guest Services.  The ballpark also is equipped with surveillance cameras and alarm systems.

Smoking Policy

Jimmy John’s Field is a smoke free workplace and venue. Guests wishing to smoke may do so only in the ballpark’s designated smoking area. The designated smoking area will open at the end of the first inning during each game. No smoking is allowed in the stands or around the concourse.

Speed Pitch Machine

The USPBL Speed Pitch is located in the Kids Zone near the Wiffle Ball Field and Playground.  The cost is $1 for 2 throws.

Stadium Re-Entry

Guests are not permitted to leave Jimmy John’s Field and return on the same ticket.  Re-entry will be permitted only in the case of an emergency. In the event of an emergency, please see security personnel prior to exiting the ballpark.

Strollers

We allow strollers in the ballpark, but there is not room in the grandstands for strollers.  Guests can store strollers at Guest Services.

Tailgating

Tailgating is prohibited in surrounding parking lots operated by Jimmy John’s Field before, during or after events.

Tickets

Season ticket and group ticket information may be obtained at the Box Office or online at www.uspbl.com, or by calling (248) 601-2400 or by emailing tickets@uspbl.com or groups@uspbl.com.

Umbrellas

Umbrellas are permitted in Jimmy John’s Field; however, an umbrella may only be used if, when opened, it provides protection only to the Guest holding it and does not interfere with other Guests’ enjoyment of the game or compromise other Guests’ ability to view the game. Large and/or golf umbrellas are not permitted in the Stadium. Guests may be asked to close their umbrella if it is obstructing the view of other Guests.

Unused Ticket Exchange

The USPBL Ticket Exchange program is for season ticket mini plans only (25+ games). If for any reason a mini plan holder is unable to attend a game in their package, they have the option to redeem these unused tickets for a future USPBL game within the same season. These tickets can be exchanged at the box office, with your USPBL sales representative, or by calling 248.759.5278. Tickets must be exchanged 48 hours prior to the game in which the holder is not going to attend. Tickets are based on availability so please redeem unused tickets early.

USPBL Dance Crwes

The USPBL’s Dance Crews are part of the entertainment experience at Jimmy John’s Field.  At least one of the USPBL Dance Crews will be performing at every game this season at the ballpark!

Weather

The United Shore Professional Baseball League has every intention of playing each game, even when the weather forecast may be calling for rain. Jimmy John’s Field’s playing surface includes state-of-the-art drainage in the outfield and an oversized tarp to cover the infield dirt. This combination allows the USPBL a great chance to play ball regardless of the amount of rain that might fall prior to a game. The Jimmy John’s Field grounds crew will be hard at work to maintain and prepare the field for each and every game. A decision to play, suspend, cancel or postpone will NOT be made prior to the scheduled start time of any game, and a game’s start time will more likely be delayed before an official decision is made. This is done to allow for additional time to evaluate the weather forecast for the Utica area.

There is NO SET TIME for the cancellation or postponement of a game due to weather. Each weather situation is different and includes unique variables and circumstances. Anytime weather is an issue, we weigh factors that include the amount of rain the field has already absorbed and future forecasts, including likelihood of future rain, possible rain duration, and the severity of additional weather. The decision to cancel or postpone a game due to weather is made with these, and many other, factors in mind. The most important factor we consider is the safety of our fans and the players. When weather is an issue we make decisions that are in the best interest of the majority of those with tickets. We understand that each fan with a ticket to a game also has unique circumstances. Weather, good or not, is a factor to consider with an outdoor entertainment option, such as USPBL baseball.

Please keep in mind weather forecasts in our area (TV and radio) are intended to cover an area of well over 100 square miles. We utilize multiple sources, including a professional weather service and radar, to pinpoint the weather at our specific location in downtown Utica to receive forecasts specific to our location. It may very well be raining at your house, but be sunny with blue skies at the ballpark.

IF THE GAME DOES GET CANCELLED OR POSTPONED, WHAT HAPPENS NEXT?

If the game is OFFICIALLY cancelled, postponed or suspended, which means the game never started or we failed to complete an official game, please keep your ticket stubs with that game’s date. Rainout tickets may be used for a similar ticket location to a scheduled make-up or restart of a suspended game or may be exchanged for any remaining regular season USPBL game during this season at Jimmy John’s Field, based on availability. All tickets are based upon availability, and are valid for an equal, or lesser value, ticket. No full or partial refunds will be given for a difference in ticket price. Redeem your tickets early once you know what game you would like to attend to avoid that game being sold out.

In order for a ticket exchange to take place, the tickets must be presented in person to the ticket Box Office at the time the transaction is taking place. Exchanges can be done in person at the box office or through the mail. If you mail your tickets, please be sure to include your contact information and top three game choices as well as seating preference. You will be contacted by a USPBL representative when the tickets are received.

Tickets can be mailed to:
United Shore Professional Baseball League

Attn: Box Office
400 Water Street, Suite 250
Rochester, MI 48307

In most instances, a game cancelled, postponed or suspened due to weather will be made up as part of a double header. You are NOT REQUIRED to use your tickets for the make-up game. We give you the opportunity to choose any remaining date that fits your schedule, based on ticket availability. If you choose not to attend the make-up game, your tickets from the cancelled, postponed or suspended game need to be exchanged with our ticket box office for the new date. We cannot guarantee the same exact seat location for the new date.

If you have any questions, our Box Office email is boxoffice@uspbl.com and the Box Office phone number is (248) 759-5278.  The Box Office is located at Jimmy John’s Field, 7171 Auburn Road, Utica, MI 48317.

Website

Find USPBL on the Internet at www.uspbl.com. Check out our site for the latest game information and to buy tickets and merchandise!

Wheelchair Access

USPBL fans who require wheelchair seating may call the Box Office at (248) 759-5278 for information on seating availability. The USPBL strives to provide an accessible environment for all guests at Jimmy John’s Field. Wheelchair accessible and designated seats are available at various price points and locations and include Premium seat locations.

Will Call Window

Tickets purchased or left by USPBL may be picked up at the Main Entrance to Jimmy John’s Field, located at the corner of Auburn Road and Moscone Drive. Will Call is available through the Box Office one (1) hour prior to and during games on game days. Guests must have proper identification to pick up tickets.