Dear Mr. Appleby, I love that your card says,” Director of Fun” as it perfectly suits you and the amazing family experience you have created at the Jimmy Johns Field. We had a wonderful night and you were incredibly inspiring to all of my children. But this first pic of you and Scarlett sums up the experience perfectly! On the way home there was talk of female teams and of being bat girls someday! Keep up the great work!
Dear Jimmy John’s Field managers, I and my family are new comers to the Jimmy John’s Field experience. We have taken in two games thus far, a day and the night game featuring wonderful fireworks. All I can say is……..Super job! Memories were made for my daughter and grand children that will last a lifetime. Your entire venue was perfect in every way. I’m pleased to have you as my new “Go to” stadium. Thanks again to all the Jimmy John’s family.
The customer experience you provide at every game is exceptional! I will be attending a game with friends of mine this Thursday. I suggested Jimmy Johns because of the great customer service you provide all of your guests.
Thank you for such a great time at the field tonight. I was very impressed with the stadium and staff! Such a great vibe! Keep up the great work!
Thank you Andy. We are looking very forward the new season. You and your people did a fantastic job with the league, the teams, and the gameday experience.
Went to the game yesterday at Jimmy John’s Field. Had a great time. Love your clean facility, the friendly helpful and also pleasant employees you have. I also want to thank you for adding a new flagpole with a larger American flag. I wrote you last year about the small flag you were flying and you responded to that complaint. Thank you.
I’m an old veteran and the American flag is dear to my heart. Looking forward to attending many more games.
My management team and I can’t thank you enough for being a part of the incredible opening day! The overall experience at the stadium was fantastic, to include the ride to and from the parking lot, Karen really enjoyed that part since she’s 7+ months pregnant. The drinks, food and munchies were delicious! One of the most talked about topic after the event, was how we all had the chance to be in your suite above home plate and then later behind home plate for an up close and personal experience, so cool! Great job making it all come together! Congrats on your success bringing family and friends together for some good old ball park fun! We will be back.
Can’t Thank You enough, as always you outdid yourself for the opening of your 2017 season. You have the most dedicated team members that always are willing to help and assist everyone, you don’t see that type of CUSTOMER SERVICE anywhere today. The Band, Sky Diver, Flyover, the Color Guard and the list goes on……..made me proud to be a partner with you. My family did not want to leave! GREAT JOB and wishing you a successful 2017.
I honestly can say I do not have one bad thing to say about this entire complex that has gone up in Utica. I had the pleasure of meeting the owner last night ANDY and he portrays just what the people want. He’s a great guy, it’s a great complex and great family entertainment I look forward to the next game!
Thanks again for a wonderful night. All of my guests were first timers, some from out of state, and all of them were amazed at your park and the experience. See you at the park again. My brass group is doing the anthem July 16.
I cannot thank you enough for your generous hospitality on Saturday. We had a blast at the game. Your stadium, staff and teams are absolutely top notch. As a family, we will remember and cherish that night for many years to come. Thank you again Andy. Looking forward to working with you and Theresa on our summer event.
I just wanted to drop you a quick note, to thank you for taking such great care of my family last Saturday. We were the group of 9, that had the picnic table seats, and you decided to bump us up…to the Owner’s Suite 😊 We were all floored by that gesture ! We had 7 first timers with us, and all of them were very impressed with the guest service, the environment, and the general fun vibe of the game !! We will definitely be back again. (Thinking about coming out for the Wooly Mammoth bobblehead night. Being that we live in Canton, that is our new “adopted” team.) Best of luck this season, you guys should all be very proud of what you’ve built in the USPBL.
I have to share our family’s experience with you as 8 of us attended the game on Father’s Day: It was my In Laws first game and we celebrated my Father In Law Gil Angrove’s 90th Birthday. He struggles to walk but overall does pretty well with assistance. USPBL was kind enough to display and announce his Birthday – he was surprised and grateful. He also received a very nice, “round of applause” from the crowd. We will cherish that moment. Your staff continues to be polite and engaging. In particular, there was a, “Senior” Usher who seemed to take special interest in Gil and they chatted throughout the game. As I was assisting him to the car to leave, here are the words he spoke: “They do everything right”. Isn’t that perfect? I love this! Andy, it was a Father’s Day that will be remembered for years to come and we are very grateful. ps: how do you, “control” the weather on game day?